As Inside Account Manager, I’m the contact person for the wholesale and installation technicians who work with our materials. It’s a job with lots of diversity. I alternate between making project calculations, giving product training courses, and holding contract talks with accounts. But above all, my job is to make sure that the right order is delivered to the right person at the right location at the right time.
Workdays are always very dynamic, so no two days are the same! The first thing I do is check orders, and then I finalize them and make sure that the warehouse receives the orders. After that, I draw up a daily schedule to reply to e-mails and calculate projects, for example. I’m in constant contact with my accounts to find out what’s happening in the market and at the customer’s.
One interesting job I worked on recently was an exciting new construction project in the Utrecht city centre, where four luxury apartment complexes are being fitted with around 1,000 solar panels.
My work has changed a lot since I started here in 2016. The solar industry has grown explosively, both nationally and internationally. That means longer peak periods. That’s why we’re working a lot on automation. For example, customers can use our online ValkPVplanner to make a calculation in just few minutes, after which we know exactly which materials they need to order and how much ballast must be used. In the past, that used to be done by hand.
The great thing about my work is the diversity and the idea that we’re helping to make the future sustainable for present and future generations. I also enjoy the contact with customers: discovering who they are, what they do, and making sure they’re happy with us and our products and end up buying more of those products.
The great thing about our company is that we all have the drive to keep innovating and improve our products even more. The atmosphere at work is unique, partly because we have a very close-knit team that works really hard, with a healthy dose of humour. And the traditional Friday drinks party is an added bonus!